Usually within 1–3 business days

In rare cases, processing or delivery may be delayed due to factors such as temporary lack of stock, customs inspections, extreme weather conditions, or other unforeseen circumstances.

Shipping times vary by destination. Most orders are delivered within 6–8 business days to the USA, 7–9 business days to the EU, 9–12 business days to Canada, and 12–18 business days to other countries.

In rare cases, processing or delivery may be delayed due to factors such as temporary lack of stock, customs inspections, extreme weather conditions, or other unforeseen circumstances.

Yes! We offer free standard shipping on all orders.

Once your order is shipped, you’ll receive a tracking number by email.

You can also track your order on our Track Your order page

If your product arrives damaged, please contact us by email within 7 to 14 days of receiving your order.
Include your order number and clear photos or videos showing the damaged product.

Our support team will review your request. If your request is approved, we will provide a replacement or a refund.

We have a strict quality control process before product dispatch. We handle incorrect or missing products as follows:

• For incorrect products, we offer a full refund or replacement.
  
• For products with issues like wrong color or size that do not affect product function, we will offer a refund or resend
  
• For missing parts that do not affect product function, we may offer a partial refund or resend the missing part; for missing parts that affect product function, we will resend the entire product.
  
• For missing accessories, we will resend the accessories.
  

Please contact us by email within 7 to 14 days after delivery, and include your order number along with relevant evidence (photos, videos, or screenshots) so we can process your request.

Yes. You can return a product without quality issues within 7 days of receiving it. For more details, please contact us by email within 7 days after receiving the product.